Terms of Service

RESPrep provides practice questions, worked explanations, timed mock exams and progress tracking aligned to the public CEA RES examination syllabus. The Service is provided for study purposes only.

RESPrep is an independent study tool. It is not affiliated with, endorsed by, or connected to the Council for Estate Agencies (CEA) or any official examination body. All practice questions are original study material written to match the public syllabus — they are not actual CEA past papers. We do not guarantee that using the Service will result in passing any examination.

You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account. You must be at least 18 years old to use the Service.

Premium plans are billed in advance through our payment processor, Stripe. Plans renew automatically at the end of each billing period — the 1-month plan every month, the 3-month plan every three months, and the 6-month plan every six months — until cancelled. By subscribing you authorise us (via Stripe) to charge your payment method on each renewal at the then-current price.

You may cancel at any time from your dashboard ("Manage billing"). Cancellation stops future renewals; you retain access until the end of your current paid period. Prices may change with prior notice; changes apply to the next renewal.

Refunds are governed by our Refund Policy, which forms part of these Terms.

You may use the Service for your own personal exam preparation. You may not copy, scrape, resell, redistribute or publicly share the question content, share your account, or attempt to disrupt or reverse-engineer the Service. The content is protected by intellectual property rights and remains our property.

The Service and its content are provided "as is" without warranties of any kind. Study material may contain errors and does not constitute legal, financial or professional advice. You are responsible for verifying current laws, regulations and CEA requirements.

To the maximum extent permitted by law, RESPrep and its operators will not be liable for any indirect, incidental or consequential loss, or for exam outcomes. Our total liability for any claim is limited to the amount you paid for the Service in the three months before the claim.

We may suspend or terminate accounts that breach these Terms. You may stop using the Service and delete your account at any time.

These Terms are governed by the laws of Singapore, and disputes are subject to the exclusive jurisdiction of the Singapore courts.

Questions about these Terms: support@resprep.sg.